Free standard shipping on all orders over £175 across England.
United Kingdom - We ship from our UK location to provide you with the lowest shipping rates available in addition to zero customs being applied.
Please note, standard shipping is applied to all free delivery options. If you require a faster service, please upgrade to a different option at checkout, all of which have been outlined below.
We ship worldwide to all countries from UK. Flat rate shipping costs will be presented to you at checkout depending on your shipping zone.
Shipping options & time frames
UK starting from £4 - Domestic 2-4 working days
Worldwide starting from £24 - 4-8 working days
UK starting from £6 - Domestic 1-3 working days
If you have a specific preference to have your order arrive by a certain time or date, please specify this in your notes and we will endeavour to fulfil it as much as possible, although this cannot be guaranteed.
Please note that our shipping times are applicable once your order has been dispatched. All orders from the UK & the rest of the world, excluding the USA and Canada, placed before 12:30 Local time, will be dispatched on the same day. Any orders placed afterwards will be dispatched the next day.
Elise Fayre employs a third Party fulfillment team to prepare all of our customers orders. In nearly all cases, they receive these orders immediately and start working on them to have them shipped out as quickly as possible. Therefore, we are unable to combine shipping/orders if by any chance separate orders are made. Consequently, we will be unable to refund shipping or any double charges in such cases.
In some cases (with the exception of our UK and US customers) you may be contacted by the Customs Department in your country of residence, in order to pay a Duty and Vat fee; the sum of which is dictated by the laws and regulations of where you live, order quantity as well as the value per item. Elise Fayre are not liable to reimburse/take responsibility for paying the costs of any Duty and Vat charges.
Please contact firstname.lastname@example.org for further information.
Returns & Refunds
Elise Fayre places customer satisfaction in very high regard, and we want you to be pleased with your purchase. However, in the event that you wish to return part of your order, you may return your goods within a window of 14 days from receiving your items, on the condition that, all items are returned in their original packaging as unworn, undamaged, unwashed and do not display any defects. Additionally, items must all have fabric labels and swing tags intact; a refund will be processed accordingly thereafter. Any requests outside of the 14 day window will unfortunately be rejected.
Requesting a Return
Please note; Elise Fayre does not yet offer free returns. Return postage charges are non-refundable unless your order has been deemed faulty or incorrect.