Free standard shipping on all orders over £175 across England.

United Kingdom - We ship from our UK location to provide you with the lowest shipping rates available in addition to zero customs being applied.

Please note, standard shipping is applied to all free delivery options. If you require a faster service, please upgrade to a different option at checkout, all of which have been outlined below. 

Worldwide Shipping 

We ship worldwide to all countries from UK. Flat rate shipping costs will be presented to you at checkout depending on your shipping zone. 

Shipping options & time frames

  • Standard
    UK starting from £4 - Domestic 2-4 working days
    Worldwide starting from £24 - 4-8 working days
    • Express
      UK starting from £6 - Domestic 1-3 working days

    If you have a specific preference to have your order arrive by a certain time or date, please specify this in your notes and we will endeavour to fulfil it as much as possible, although this cannot be guaranteed. 

    Please note that our shipping times are applicable once your order has been dispatched. All orders from the UK & the rest of the world, excluding the USA and Canada, placed before 12:30 Local time, will be dispatched on the same day. Any orders placed afterwards will be dispatched the next day. 

    Elise Fayre employs a third Party fulfillment team to prepare all of our customers orders. In nearly all cases, they receive these orders immediately and start working on them to have them shipped out as quickly as possible. Therefore, we are unable to combine shipping/orders if by any chance separate orders are made. Consequently, we will be unable to refund shipping or any double charges in such cases. 

    In some cases (with the exception of our UK and US customers) you may be contacted by the Customs Department in your country of residence, in order to pay a Duty and Vat fee; the sum of which is dictated by the laws and regulations of where you live, order quantity as well as the value per item. Elise Fayre are not liable to reimburse/take responsibility for paying the costs of any Duty and Vat charges.

    Please contact for further information.


    Returns & Refunds

    Elise Fayre places customer satisfaction in very high regard, and we want you to be pleased with your purchase. However, in the event that you wish to return part of your order, you may return your goods within a window of 14 days from receiving your items, on the condition that, all items are returned in their original packaging as unworn, undamaged, unwashed and do not display any defects. Additionally, items must all have fabric labels and swing tags intact; a refund will be processed accordingly thereafter. Any requests outside of the 14 day window will unfortunately be rejected. 

    All refunds will be processed via the original means of payment. Please allow a 14 day period for us to process and assess your refund. Once complete, please allow a 3-5 working days window for your funds to reflect in your account. 
    Items that are returned and discovered to be faulty, will be automatically returned back to you. Depending on the nature of the fault, you may be offered a store credit of a particular value at our discretion. More information will be provided independently via 

    Requesting a Return 

    Once your order has been dispatched you will receive an email with relevant information pertaining to your delivery as well as a link providing access to an online portal where you will be able to request a return.
    Alternatively, you may begin the return process by clicking here and filling out the relevant information.
    Please ensure you pay close attention to any correspondence via email as the link included in the email and above, is the primary and the only way you are able to process your request.  

    Important Note

    Product exchanges are currently not possible, but you do have the option of returning your items within 14 days of receipt of your order. In order to get another product, colour or size, you will have to place a new order.

    If a return is requested and processed outside of a 14 day window, it will be returned to you and you may incur an additional shipping charge for the return.
    All returned items must be unworn, complete with all original tags, and in original and resalable condition. We reserve the right to refuse a return if it fails to meet the above terms.
    We recommend that all return packages are sent with a trackable, insured service, ensuring your items are well packaged, as we cannot take responsibility for items damaged or lost in transit.

    If you are returning an item from outside the UK, please clearly mark the package ‘Returned Goods’, to avoid any customs charges. Elise Fayre cannot be held responsible for Customs Charges levied against us due to insufficient data/incorrectly labelled returns.

    Please note; Elise Fayre does not yet offer free returns. Return postage charges are non-refundable unless your order has been deemed faulty or incorrect.